Send us your trip details using the enquiry form, call +971 4 235 3931, email info@flydirham.com, or visit our office in Oud Metha. We'll send you options, and once you confirm and pay, we issue your tickets and vouchers.
Usually the same working day for flights and hotels. Holiday packages and group bookings can take a little longer because we check availability with hotels and local suppliers.
Yes. All quotes are in UAE dirhams (AED), with taxes and any service fee shown before you confirm.
Airline and hotel prices change with availability, so a quote is valid until the seats or rooms are booked. If the price changes before you confirm, we'll tell you before anything is booked.
The full name of each traveller exactly as written in their passport, and passport copies for international trips. For some airlines, we also need dates of birth and passport numbers.
We'll confirm the available payment options with your quote. Corporate customers can pay against invoices under agreed terms.
Most airline tickets have to be paid for when they're issued. For hotels and packages, some suppliers accept a deposit first, and we'll tell you the deadline for the balance.
Yes. We send an invoice and receipt for every booking, which is useful for company expense claims.
That depends on the fare or rate you booked. Many tickets allow changes for a fee plus any difference in fare. Contact us and we'll check what's possible and what it will cost.
Contact us as soon as you hear. We'll work with the airline to rebook you or arrange a refund, according to the airline's policy.
Refunds come from the airline or hotel, so timing depends on them. Airlines often take several weeks. We'll keep you updated and pass the refund to you as soon as it arrives.
Yes. Send us a clear passport copy and a photo for each visitor, and we'll tell you which visa type fits and what else is needed. See Visa Services.
Yes. We help with the application form, appointment booking, flight and hotel reservations, and travel insurance. The embassy makes the final decision.
It depends on your nationality, your UAE residency and where you're going. Tell us your passport nationality and destination, and we'll check.
Tell us where and when, and we'll send you options with prices in AED.
